About Us: Our Policies
At Naartjie we take pride in the high standard of quality of our merchandise and we stand 100% behind everything we sell. Our clothing is pre-washed and pre-shrunk and surpasses the industry standard for shrinkage and colour fastness. Should you experience any quality problems or defects in our merchandise, please return it at your nearest Naartjie store and we will replace it with another garment.
Exchange Policy
Naartjie will gladly exchange any full pricedgarment within 6 months of
purchase provided the garment is unworn, hassales tags attached and is
accompanied by the original invoice. All salegoods must be exchanged
within 30 days of purchase. Gift receiptswill be issued will be issued for
all gift purchases. We do not offer cashrefunds, but a Naartjie Gift card
may be issued to the value of the itemsreturned. This gift card will be
valid for a period of 36 months.
Voucher Terms & Conditions
•Vouchers have expiry dates that will be determinded and adjusted in
accordance with the terms and conditions of each promotion
•Vouchers may not be used in conjunction with any other promotion
•Vouchers may not be used on sale goods
•Vouchers may only be used once
•Only one voucher may be used per sale
•Vouchers minimum spend must be adhered to
•No cash will be refunded against vouchers
•Naartjie is not liable to replace lost or stolen vouchers
•Vouchers are redeemable in Naartjie stores in South Africa
Gift Cards
•Electronic Gift cards are valid for 3 years
•Gift cards cannot be exchanged for cash
•No change will be given on gift card payments, the balance will remain on
thecard
•Naartjie is not liable to replace lost or stolen gift cards
•Gift cards are redeemable on all merchandise in Naartjie stores in
SouthAfrica
Promotions
•Terms and Conditions apply to all Naartjie promotions
•Discounts are always applied to the orginal selling price, not the current
systemprice
•Naartjie reserves the right to change terms and conditions of all
promotions